NC Woman Allegedly Found A Racist Slur On Her Chick-Fil-A Receipt

Imagine pulling out of a drive-thru and checking your receipt to make sure you didn’t overpay, and instead you find a racial slur where your name is supposed to be. But that’s what a customer is saying happened to her at a Charlotte, NC Chick-Fil-A.

“She told her, her name was Nyiashia, and she put on her ticket N*****,” Nyiashia’s mom April Jackson tells reporters.

The alleged incident occurred in early February, when Nyiashia was about to exit the drive-through line, she received a warning from the person who handed over her meal, saying “You might want to look what they put your name as.”

After viewing the offensive receipt, Nyiashia said, “I was just in shock. I literally parked right there. I couldn’t eat the food, I was just in shock.”

April posted a picture of her daughter’s receipt on Facebook, and the Jackson family held a press conference on Monday.

Chick-Fil-A operates with a franchise model, and the owner/operator of the Charlotte location has since sent a statement of apology to WSOC, a local ABC affiliate.

“The Operator/Owner of Chick-fil-A Mountain Island has thoroughly investigated and tried to connect with the customer to better understand her experience and apologize for the situation,” according to the statement. “Though we understand this to be a misspelling of the customer’s name that does not negate the impact or experience had by our guests. The Operator has started additional training at his restaurant to ensure this doesn’t happen again. We sincerely apologize for the harm caused by this incident.”

April is less than impressed with this commitment to training and believes more needs to be done, stating “You shouldn’t have to trained to not call someone a N*****…I’m just being as honest as I can be. I want the employee to be fired.”

April has also said that she plans to pursue legal action against Chick-Fil-A, and as such is not responding to the company’s attempts to contact her.

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